At Luxury4Her, we work hard to ensure your order arrives safely and on time. This Shipping Policy explains how our shipping process works, including handling times, delivery estimates, and international logistics.

1. Order Processing Time (Handling Time)

All orders are processed within 1 to 5 business days after payment is confirmed. During this period, we prepare, inspect, and pack your items before handing them over to our logistics partners.

  • Processing times do not include weekends or holidays.
  • You will receive an email confirmation once your order has been shipped.

2. Delivery Time (Transit Time)

After your order has been shipped, the estimated delivery time is:

• Europe: 7–20 business days • United States: 7–20 business days • Other countries: delivery times may vary slightly depending on customs and local carriers

These are general estimates and may vary depending on your location, customs clearance, and local postal services.

3. Maximum Delivery Time (Legal Shipping Window)

While most orders arrive earlier, we operate with a maximum delivery window of:

Up to 30 business days after the order has been shipped.

If your order has not arrived within this time frame, you are eligible for:

  • A full refund or
  • A reshipment of your order at no extra cost

Simply contact us at [email protected].

4. Tracking Information

Once your order is shipped, you will receive a tracking number via email. Please allow up to 3–7 business days for the tracking information to update in the system.

If tracking seems unclear or delayed, this is normal during international transit. You may always contact us for support.

5. International Shipping & Customs

We ship to most countries worldwide. International shipments may be subject to:

  • Customs inspections
  • Import taxes
  • Duties or additional fees imposed by your country

These fees are not included in our product prices and are the responsibility of the customer, as required by international trade law.

6. Wrong or Incomplete Addresses

Please ensure that your shipping address is correct. Luxury4Her is not responsible for:

  • Deliveries made to incorrect addresses provided by the customer
  • Delays caused by insufficient or incomplete addresses

If an error happens, contact us as soon as possible so we can attempt to correct it before the order ships.

7. Lost or Stolen Packages

If your package shows as “delivered” but you have not received it:

  1. Check with neighbors or household members
  2. Contact your local postal office
  3. Reach out to us for further assistance

We will work with the carrier to investigate the issue.

8. Failed Delivery Attempts

If the carrier cannot deliver your package due to absence or inability to contact you, it may be:

  • Returned to a pickup location
  • Returned to the sender

Customers are responsible for retrieving packages in a timely manner.

9. Contact Us

If you have any questions regarding shipping, delivery times, or your order status, our support team is here to help:

Email: [email protected]Website: luxury4her.com